Bank Insights and Benchmarking in real-time.

Have full insights into your partner banks’ service levels toward your company and identify improvement opportunities.

All banks – globally.

Expand to include any supplier category you wish: Law firms, Audit firms, Consultants, Logistics, Software or other – your choice.

All suppliers – globally.

Some Select Corporate Use Cases:

Your Company Benefits:

  • You will have data from all people working with banks (Shared Services, Payments etc.) and other suppliers
  • Specific and valid data to discuss at bank/supplier meetings
  • Data for bank selection / RfP process
  • Follow improvements over time
  • Benchmark of your banks and suppliers – improved (re-) negotiation position
  • Implementation process updates
  • Hypercare after implementation
  • Avoid non-value-adding (bank) surveys
  • Full overview of all your banks’ service levels – just with a few hour’s effort
  • Detailed data, pinpointing where you can save resources and costs
  • Detailed data that will improve your bank meetings and point to bank improvements
  • A platform for all your relevant colleagues to be heard
  • Value when you give feedback to your banks
  • Option to benchmark your banks
  • Improved negotiation position when (re-)negotiating with banks


Bank Insights

Customer Success Manager included

149

per month. Billed annually.

(Monthly billing: +20%)

  • All banks – globally
  • Questionnaire templates
  • Up to 5 Users
  • < 200 survey responses per year
  • Dynamic Dashboard
  • Support by CXFacts
  • Additional Users: €20/month
  • API (optional): Terms to be agreed

Bank/Supplier Insights

Customer Success Manager included

299

per month. Billed annually.

(Monthly billing: +20%)

  • All suppliers and categories
  • Questionnaire templates
  • Up to 10 Users
  • < 1,000 survey responses per year
  • Dynamic Dashboard
  • Onboarding & Supportby CXFacts
  • Additional Users: €15/month
  • API (optional): Terms to be agreed