Corporates actively working to improve the Customer Experience see 4 – 8% higher revenues

With CXFacts you will have actionable and valid data and insights from known customers.

Unlimited data from all the customers you wish, as often as you wish.

Unparalleled Customer Insights 24/7/365.

One digital platform – globally – also adding value to your customers.


Some Select Corporate Use Cases:

Your Company Benefits:

  • Prepare for customer meetings with targeted surveys per customer
  • Discuss feedback bilaterally with important customers
  • Targeted ad hoc surveys
  • Countries, product areas, customer industries, customer segments….
  • Customer implementations, support, relationship management….
  • Insights from all relevant people in your customer’s organization
  • Analyze and identify improvement areas
  • Individual customer, product area, processes, countries….
  • See what is important to your customers (and how they perceive you)


  • Valid, actionable customer data/insights
  • Insights on Portfolio and 1:1 level
  • Higher response rates than one-sided surveys (up to +80%)
  • One global platform
  • One format globally
  • Possible to tailor to your specific needs and wishes
  • Create your own benchmark across all parameters
  • Cost efficiency
  • Your customers will see you care !


Get in touch, to hear what we can do for your company – tap into unused potential for upselling to your customers

“Let’s have a chat !”

Claus Nielsen

+45 31 47 22 80

Customer Insights Basic

Personal Support

199

per month. Billed annually.

(Monthly billing: +20%)

  • Unlimited Customers & Surveys
  • Prebuilt (templates) survey
  • Up to 5 Users
  • < 200 survey responses per year
  • Dynamic Dashboard
  • Standard support
  • Additional Users: €20/month
popular

Customer Insights Enterprise

Customer Success Manager included

299

per month. Billed annually.

(Monthly billing: +20%)

  • Unlimited Customers & Surveys
  • Prebuilt (templates) surveys
  • Up to 10 Users
  • < 1,000 survey responses per year
  • Dynamic Dasboard
  • Premium support
  • Customer Success Manager
  • Additional Users: €15/month

Customer Insights Premium

Customer Success Manager & Implementation included

399

per month. Billed annually.

(Monthly billing: +20%)

  • Unlimited Customers & Surveys
  • Prebuilt (templates) surveys
  • Up to 40 Users
  • Unlimited survey responses
  • Dynamic Dashboard
  • Customer Success Manager
  • Implementation & Premium support
  • Custom data import & exports
  • Additional Users: €10/month

Customer Insights – no software

Executed by CXFacts on your behalf.

In case you wish to have customer insights available, but do not wish to have a software for this, CXFacts can do one or more tailored customer surveys for you, and deliver the customer insights within a very short timeframe.

We have designed a process that requires a minimum of resources from your side:

1

We tailor an industry specific questionnaire for your company (and you approve)

2

You pick the customers you would like to be included in the survey and we send out digital questionnaires 

3

When survey period expires, you receive the data in the agreed format

4

You analyze insights and plan actions (we can assist)

In addition, we provide you a link to use in e-mails and/or social media during the survey

Are you ready to get started ?

Survey with up to 200 customers included: EUR 1,500 (ex VAT)