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Valuable reports and tracking of service performance for business and bank.


Real-time ratings and benchmarks across industries and products.

Actionable data

We use machine learning to provide you with the most relevant data.

Increase bottom line

Powerful Business Insights and make informed decisions to increase bottom line.

About us

Enjoy the best tool for collaboration

We are on a mission to improve the collaboration between business and banks. Our vision is to digitize the industry of customer collaboration. We believe that with our tool, both banks and business customers will experience enhanced collaboration.

What we do for Banks

We help banks track their service performance.


We benchmark banks within industries, product areas and countries.

We use more data than any other benchmark.


We award the best banks in each industry, product area and country.

Trusted by the businesses who rate them.

Real-time collaboration

Banks receive feedback in real-time* and can take action. 

*If bank has a license

Base Decision on data

Tracking service performance has never been easy. With CXFacts it is.

Make smart decisions based on data.

What we do for Businesses

We help businesses track their banks’ service performance and get better data for decision-making with a single tool

Rate your banks

The full ‘Buyingteam’ finance team can rate their experience. Invite unlimited number of colleagues. 

See benchmarks

See which banks performed best in class for the products and countries relevant to you

real-time collaboration

Banks will receive real-time* data and can enhance the service based on your experience

service performance

Track your banks’ service performance across your organization.

Bank References
Business Testimonials

Don’t take our word for it – here’s what our clients say:

Societe Generale is using CXFacts to gather real-time customer experience and build even closer relationships with their corporate customers. 

Nordea is using CXFacts to be ahead of the competition by understanding their customers even better and ensuring their product offerings and service, match the demands of their corporate customers.

Certified Security & Data Protection

We have been certified in ISO 27001:2022, ISO27017:2015 and the General Data Protection Regulation.

All customers gets access to real-time Trust Center for further transparency. 

We are proud members of

Contact us


CXFacts ApS

CVR: 42540641

Lejrvej 19, 3500 Værløse, Denmark

Book meeting


(+45) 69 17 30 01